The Navigator Resource Guide has not been updated for 2025 Open Enrollment. For more current information please visit:
cms.gov/marketplace/in-person-assisters/information-partners.
QUESTION

I’ve moved since the beginning of the pandemic. How do I know if the Medicaid agency has my current address?

Transitions from Medicaid to Private Insurance | Transitions from Medicaid to Private Insurance |
ANSWER

You should contact your state Medicaid agency as soon as possible to update your address and any other relevant contact information. Over the next 12 months, your Medicaid agency will be resuming eligibility redeterminations (if they haven’t already) that have been paused since March of 2020. To ensure that your Medicaid coverage is not inappropriately terminated, it is important that your Medicaid agency knows how to reach you, and that you provide them with any requested information or documentation promptly.

Individuals with no coverage
Individuals with coverage
Coverage for small employers
Post enrollment issues