QUESTION

I am interested in making sure my plan includes a provider who is culturally competent. Do provider networks list the race/ethnicity of the provider or their experience with certain communities?

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ANSWER

Provider directories do not have to include information about the race/ethnicity of the provider or specific expertise in working with particular communities. Some provider networks, however, voluntarily include this information. If you are interested in finding providers in your network who are from or who have experience working with certain communities, looking to national and state provider networks hosted by professional medical associations may be helpful (for example, Gay and Lesbian Medical Association, Black Doctor.org, and Trans Health).

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